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Privacy Policy

How to Request a Copy or Deletion, Why Each Type of Data Is Held and What We Collect and When.

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How to Request a Copy or Deletion

If you want a copy of the personal data we hold about you, or if you wish to have it deleted, please use the contact page on the site to send your request. We will respond in line with the personal data protection law applicable in Malaysia. No fee is charged for making such a request, and we will act promptly.

Why Each Type of Data Is Held

The information you submit through the contact form is held so that we can reply to your enquiry, provide support, or address your feedback. It is used only for that purpose. Server log data (IP address, browser, pages viewed) is held to analyse traffic patterns, improve site performance, and protect the platform against misuse or attacks.

What We Collect and When

When you use the contact form on the site, you submit your name, email address, and any message you write. This happens only when you choose to send that form. The site’s web server automatically records your IP address, browser type, and the pages you view. This log data is collected each time you visit any page on the platform.

Who Data Is Shared With

We share data with analytics and hosting providers who act only on our instructions. They process your data solely to help us run and improve the site. Your personal information is never sold to third parties. The platform does not share data for marketing or any other commercial purpose outside the site’s operation.

Cookies and What Turning Them Off Costs

The site uses cookies to remember your preferences and to help us understand how visitors use the lobby. These are small files stored on your device. If you disable cookies in your browser, some features such as saved language settings may not work correctly, but you can still browse the site and read all content.

How Long Records Are Kept

Contact form submissions are kept only as long as needed to resolve your enquiry. Once the matter is closed, the records are deleted within a reasonable period. Server logs are retained for a limited time to support analysis and security. When they are no longer needed for these purposes, they are deleted automatically.

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