Play Responsibly, Stay in Control

The Facts About Money and Gambling

Gambling is entertainment, not a way to earn money. The odds always favour the operator over any long run. No system, streak, or staking plan can change that. Treat any money you deposit as the cost of an evening’s fun, not an investment. If you win, consider it a lucky outcome, not a skill. Losses are not a mistake to be recovered. The only reliable way to avoid losing more than you can afford is to set your limits before you start playing.

Protecting Minors from Gambling

This site is for players aged 18 and over only. If you share a computer or device with someone under 18, use filtering software to block access to gambling sites. Most internet security programs include this feature. Do not leave your account logged in unattended, and keep your password and payment details private. If you suspect a minor has used the site, contact support immediately to report it.

Set Your Own Limits

You can set deposit limits daily, weekly or monthly inside the site’s account settings. Loss limits and session time limits work the same way. A tighter limit takes effect immediately; a looser one only after a cooling-off period of several days. Reality-check reminders pop up at intervals you choose, showing how long you have been playing. To set any of these, go to the ‘Responsible Gambling’ section in your account or contact support. There is no charge for any limit.

Recognising a Problem – Self-Check Questions

Have you ever chased losses by betting more to win back what you lost? Have you borrowed money, sold possessions, or used money meant for bills to play? Do you hide how much time or money you spend on gambling from those close to you? Do you gamble to escape stress, boredom or anger? Do you need to bet larger amounts to feel the same excitement? Have you missed work, lost sleep, or skipped time with family because of gambling? If you answer yes to any, it is worth talking to someone.

Take a Break or Self-Exclude

A cooling-off period pauses your account for a short time, from 24 hours up to a few weeks. You can request this from the account settings without giving a reason. The break cannot be reversed early. Self-exclusion closes your account for a fixed term, usually six months or longer. You must ask for it in writing to support, and it cannot be lifted before the term ends. This blocks all access to the platform during that period.

Where to Get Help for Free

The first step is telling one person you trust – a friend, a partner, or a doctor. That is the hardest part. A doctor or licensed counsellor can talk through your situation without judgment. They do not need to know the site name. Free confidential support is available worldwide from organisations such as Gamblers Anonymous, GamCare and Gambling Therapy. Search for any of these names online to find local meetings, phone lines or chat. Do not use a number from this page; always check the official source.

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